How our lending solution works

CedisPay is a cutting-edge loan application platform, designed to provide individuals and businesses with seamless access to loans. Follow these easy steps to apply for a CedisPay loan:

Stage 1: Initial Eligibility Check
    To qualify for a loan with CedisPay, you must meet at least one of the following criteria:
  • Hold a non-cancelable debit agreement
  • Present an employer letter verifying your employment status
  • Have payroll deductions set up.
  • Offer pension assets as collateral
  • Demonstrate investments or savings
  • Provide evidence of assigned receivables (for business owners).
  • Provide a guarantor. Guarantor procedure:
      Our current procedure for guarantors includes the following steps:
    • Willingness to pay: Ensure that the guarantor expresses a clear willingness to support the borrower.
    • Credit Bureau Check: Conduct a thorough credit bureau check on the guarantor to verify their creditworthiness.
    • Capacity to pay: Review the guarantor's financial capacity by obtaining their bank statements for the past three months
    • Guarantorship form: The form required for guarantors can be found on our website at Guarantorship
  • If you do not meet any of these criteria, your loan application will be automatically disqualified by our AI algorithms. This is the first and most critical step in the application process. If you do not qualify here, we regret that we cannot proceed with your application.
Stage 2: Additional Eligibility Check
    If you meet the initial eligibility criteria, you must then satisfy the following conditions:
  • Proof of Identity: You must be a Ghanaian citizen and over 18 years old, verified by your Ghana card.
  • Proof of Address: Provide evidence of your residence in Accra.
  • Employment or Business Stability: Demonstrate stable employment or business activity for at least three months.
  • Proof of Income: Submit three months of mobile money statements or bank statements
  • Credit Report: Have no unpaid loans appearing on your credit bureau report
  • Debt-to-Income Ratio: Your debt-to-income ratio must be less than 30%.
Stage 3: Loan application process
    If you meet these additional criteria, visit our website at cedispay.com.gh and select the loan application option on the landing page. For further assistance, contact us directly at:
  • [+233244680960]
  • [+233595741614]
  • [+233 552386593]
Stage 4: Document Requirements:

After completing the loan application process, please then upload the following documents:

  • Ghana Card
  • 3 months mobile money statements
  • 3 months bank statements
  • Proof of address
  • 3 months payslips

Stage 5: Instant Loan Decision Process

CedisPay Scoring Process: Our automated system evaluates your creditworthiness using a sophisticated scoring mechanism.

Capacity Assessment (DTI): The system assesses your Debt-to-Income (DTI) ratio to determine your ability to repay the loan.

System Approval Decision: Based on your credit score and DTI, the system autonomously approves or declines your loan application. To secure approval, you must meet both criteria: a minimum credit score of 50 and a DTI not exceeding 30%. These requirements apply even if you provide collateral, as CedisPay prioritizes responsible lending.

Eligible Income Calculation: The system calculates your eligible income by considering your income, expenses, and other deductions.

Stage 6: Detailed Credit and Income Assessment and Document Review Process
    Within 24 hours, CedisPay conducts a comprehensive assessment of your identity, address, credit, and income. This process includes:
  • Identity and Location Verification:
    • Proof of Identity Check: CedisPay verifies your identity by interfacing with the National Identification Authority (NIA), cross-referencing your details with information from your bank and mobile money statements.
    • Proof of Residence Check: You must provide a GPS address, either as a screenshot of the live location using the Ghana Post App or a picture of the metal plate in front of your building. CedisPay staff will verify the GPS address online at https://www.ghanapostgps.com/map/. Additionally with your consent, we:
      • Use geolocation technology to confirm your location during the loan application
      • Verify your location using IP geolocation when you access the loan application online
      • Require a video tour of your residence or business location as part of the loan application.
      • Implement multi-factor authentication to further verify your identity and location
  • Creditworthiness Assessment:
    • Credit Bureau Data: We collect your credit data from two credit bureaus in Ghana via APIs. Our software verifies the consistency of bill and loan payments from the credit bureau reports in conjunction with your bank and mobile money statements
    • Bank Statement Review: CedisPay's software reviews your bank statements from the past three months to ensure consistent bill and loan payments
    • Mobile Money Statement Review: Our software also reviews your mobile money statements from the past three months for consistency
  • Income, Expenses, and Debt Verification:
    • Comprehensive Analysis: CedisPay employs software to assess your transaction history, account balance, transaction consistency, bill payments, and savings behavior. This analysis helps determine your income, evaluate your living expenses, and verify your debt expenses
    • Risk Adjustment: The software adjusts your income for risk factors such as excessive loans, gambling, savings or investments, excessive pension /saving withdrawals, and income volatility
  • This robust loan approval process ensures responsible lending decisions, prioritizing your financial well-being.
Stage 7: Loan Disbursement

Once you have submitted all the required documents and CedisPay completes its verification, we will approve and disburse your loan within 24 hours. You will receive an SMS notification of your loan approval status. If approved, your facility letter will be sent via email for your e-signature. Once CedisPay receives your signed facility letter, your funds will be credited to your mobile money account

Note:

  1. We strongly recommend that you meet all the eligibility conditions before applying for a loan
  2. Once you have submitted all the required documents, CedisPay will approve and disburse your loan within 24 hours
  3. If your loan is approved, you will receive an SMS message of your loan approval status, and your facility letter will be sent by email for you to e-signature the facility letter

How our lending solution works

Further guidance on how CedisPay Lending works:

  1. Check your CedisPay Loan Eligibility: The first step is to check your eligibility for a CedisPay loan. You can do this by clicking this "Check your eligibility for a CedisPay Laon". Be truthful when answering the following questions:
    • Can you provide evidence of consistent bill and loan payments in the most recent three months, such as mobile money or bank statements, receipts, invoices, and other relevant documents? a. Yes b. No
    • Can you provide mobile money or bank statements for the most recent three months to verify your income based on stable cash activities, such as regular salary deposits or consistent business income? a. Yes b. No
    • Have you been employed with your current employer for at least three months
    • In case of a business has your business been operating in the current location for at least three months
    • Have you held a mobile account for at least three months with at least five transactions in a month? a. Yes b. No
    • Can you provide evidence of consistent saving, with a frequency of at least three times in the most recent three months, to show that you are financially responsible and likely to repay the loan on time? a. Yes b. No
    • Can you provide proof of residence, such as a utility bill or rental agreement, that is dated within the last three months? a. Yes b. No
    • Do you have any outstanding debt or loans currently? a. Yes b. No
  2. Loan application: If you meet the minimum requirements, apply for a loan by selecting any of the links that is right for you: Click on the appropriate link and complete the form. Once you have completed the loan application, you can submit the required documents on our website. These documents include your:
    • Ghana Card
    • Most recent three months mobile money statements (business loan)
    • Most recent three months payslip, and most recent three months bank statements (personal loan).
    • Standing order from your active bank account
    • Evidence for consistent payment of bills or loans
    • If you used the pre-approval calculator and your credit score was below 70, send a link to an unrelated person with good credit habits to be your guarantor (see link Guarantorship) or a loan backed by pension asset, no guarantor required but we need a signed agreement with a pension trustee to use your pension asset as collateral.
    • We understand that some of you are having difficulty accessing these documents, such as bank statements, standing order, and payslips. We also understand that some of you are unsure of how to access these documents. To help you with this, we have implemented the following solutions:
      • Standing Order Request Form: We have created a standing order request form on our website which you can complete and we will send it to your bank. This will allow you to authorize your bank to share your bank statements with us. See link
      • Advice and Tools on our website: We have created a section on our website called "Advice and Tools" where you can find a list of banks in Ghana that you can access standing order online or through their mobile app. We have also provided instructions on how to request standing order from each bank. In addition, we have provided the requirements for personal loans, business loans, and personal loans backed by pension assets on our website. We have also outlined the step-by-step process of obtaining the necessary documents for each of these loan applications.
      • Flexible Evidence of Consistent Loan or Bill Payments: We understand that some of you may not have traditional documents like bank statements or payslips, but you may have evidence of a consistent habit of paying for goods or services after consumption. If you have any of these statements, please provide them as part of your loan application.
      • Simplifying the loan application process: We are constantly looking for ways to simplify our loan application process to make it easier for you to apply for a loan. We are exploring the use of alternative data sources to help verify your financial information without the need for traditional documents.
      • Providing support to access necessary documents: We understand that accessing bank statements and payslips can be a challenge for some customers. Therefore, we have trained our customer service team to provide support to customers who need assistance accessing these documents. If you need help accessing your bank statements or payslips, please contact our customer service team and we will provide assistance.
  3. CedisPay to go over the application completed details: Within 24 hours of submitting your application and all documents, CedisPay staff will send you an email to provide you with the status of your application and schedule a call to discuss the application questions to ensure that they understand each question well and that their responses are accurate
  4. Instant credit score, pricing, and eligible loan amount: After the CedisPay staff has gone through the application questions with you, the application is submitted and the CedisPay system within 3 seconds provide approval status. The system scores the customer based on their creditworthiness, assesses the customer's Debt-to-Income ratio, and automatically approves or declines the loan based on the customer's scores and capacity. The performs the following 5 calculations within 5 seconds:
    • CedisPay Scoring Process: The system scores the customer based on their creditworthiness.
    • CedisPay Capacity Assessment (DTI): The system assesses the customer's Debt-to-Income ratio
    • System Approval Decision: The system automatically approves or declines the loan based on the customer's scores and capacity
    • Eligible Income: The system calculates the customer's eligible income based on income less expenses, savings and debt expenses and other haircuts
    • Interest rate: The system calculates the customer's interest rate based on : the following Cost of funds: This is calculated based on Ghana reference rate or (interbank) swap rate plus markups for liquidity risk and optionality risk, Cost of operation or cost-to-asset ratio: This is calculated as the previous year's Cedispay cost of operations divided by the loan amount, Cost of credit risk or Expected credit risk ratio This is the provision of credit risk on the profit or loss statement in the previous year divided by the average loan amount, Customer-specific risk premium: This is determined based on the customer's credit score and historical loss rates and Desired profit margin: This is the average of the return on capital (ROE) of the banking industry in Ghana for the most recent 5 years
  5. Document verification: Within 24 hours, CedisPay will verify your identity, proof of ownership or tenancy for the residence or business location you listed on your loan application. CedisPay system will check the following documents to verify your eligibility for a loan:
    • Proof of Identity Check: CedisPay verifies the customer's identity by checking their provided documents such as ID card
    • Proof of Residence Check: CedisPay verifies the customer's residence by checking their provided documents such as utility bills or rent agreement
    • Proof of business been operating in the current location for at least three months: CedisPay will use recent business permit license, utilities, rent, or municipal taxes to verify that customer’s business been operating in the current location for at least three months
    • Proof of employed with current employer for at least 3 months: CedisPay will use either employment letter with current employer that specifies the date of your employment or first pay slip with current employer to confirm that the customer has been employed with current employer for at least 3 months
    • Proof of income based on stable cash activities/ Income Verification: CedisPay verifies the customer's income by checking their mobile money statement for business loans or bank statement for personal loans
    • Proof of consistent bills/ loans/ rent/post paid services or services /due payments in the most recent three months: CedisPay checks the customer's credit habits using credit bureau data, customer's bill payments using receipts, invoices, and other documents and mobile money or bank statements
    • Proof that you will pay loan timely and consistent basis: CedisPay will verify standing order from a Bank or auto deduction from a mobile money account
    • Proof of guarantor to guarantee loan payment in case of default: CedisPay assesses the guarantor's willingness and capacity to pay the loan
    • Collateral for loan over GHS 10K: If you need a loan in excess of GHS 10K, you need to provide additional collateral in the form of Post-dated cheque, Pension asset, Insurance policy, Accounts Receivable, Intellectual Property, Future Sales, or Stocks and Bonds
    • Check debt expenses using mobile money statement and bank statement and credit bureau data: CedisPay verifies your debt expenses provided in your loan application
    • Proof of evidence of consistent saving: Using bank statements or other documentation, CedisPay verifies that the customer has made at least three savings contributions in the most recent three months. These documents should clearly show the date and amount of each savings contribution, as well as any interest earned or other transactions related to the account
    • Fraud Assessment: CedisPay checks for any signs of fraud in the customer's application
  6. Loan disbursement: Once you have submitted all the required documents and CedisPay completes its document verification, CedisPay will approve and disburse your loan within 48 hours. You will receive an SMS message of your loan approval status. If your loan is approved, your facility letter will be sent by email for you to e-signature the facility letter. Once CedisPay receives your signed facility letter, your funds will be credited to your mobile money account

In summary, the CedisPay loan application procedure involves checking your eligibility, filling out the loan application, going over the application details with CedisPay staff, instant credit score and eligibility check, document verification, and loan disbursement

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