CedisPay’s value proposition is built upon its unique combination of people skills, corporate culture, digitization and innovation, customer obsession, and brand positioning. At the heart of our business model is a commitment to providing customers with access to affordable micro-lending products and services that help them achieve their financial goals. Our value to all customers includes:
-
Cheap: We offer the lowest interest rates in the micro-lending industry.
-
Fast: We approve and disburse loans at a faster rate than other micro-lending companies, with a turnaround time of no more than 48 hours when all documents are received.
-
Affordable: We give you loans that you can afford or are capable of paying through your current income activities.
-
Financial-wellbeing: We help you build the character and habits necessary to achieve your financial goals.
-
Financial identity: We don't require you to have a credit bureau credit history. Instead, we use alternative data (transaction data of customers) for credit scoring and decision-making. We provide you with a financial identity through our credit scoring model, and through our reporting to credit bureaus, you have access to the entire financial services sector to borrow, save, and grow your money.
-
Flexibility: We offer a repayment schedule that corresponds to your cash flow cycle.
-
Bigger loan: We give larger loans than other micro-lending institutions. Plus, the quicker you repay your loan, the quicker you can get access to a larger facility at a lower rate.
-
Convenience: We offer repayment by mobile money using our mobile money short code.
-
No collateral required: We don't require collateral for our micro-lending products and services.
-
Cash referral bonus: After a referred customer has no missed payment for at least 4 months after the loan is disbursed, we offer a cash referral bonus to our clients.
-
Line of credit for loyal and performing clients: For customers with a relationship with CedisPay and no default, we offer a line of credit (Capital me top up) with no processing fees, and loan approval and disbursement within 24 hours.
-
Gold members rewards: We offer souvenirs and T-shirts, cash bonuses on your 3rd loan application and subsequent applications, and loan application approval and disbursement within 24 hours.
-
Respect: We administer customer surveys at each touch point with our customers by text messages, and we respond to feedback.
-
CEO accessibility: Our CEO's email and phone number are accessible to customers to communicate their concerns.
-
Free training on business: We offer free training on business to our clients.
-
New client bonus: New clients that onboard and apply for loans using our digital channel (website) receive a cash bonus and souvenir.